Privacy policy

Privacy & Cookie Policy

This Privacy and Cookie Policy applies to information collected and processed through www.nbboutiques.com, its associated website, and customer service channels.

We take your privacy seriously and want you to understand how your personal data is collected, used, shared, and stored.

The Website is owned and operated by NB Boutique, Dubai, United Arab Emirates.

By visiting our Website or providing information through our customer service channels, you consent to the practices described in this Privacy & Cookie Policy and our Website Terms and Conditions.

Please note that this Privacy Policy may be updated from time to time. The latest version will always be published on our Website. It is your responsibility to review this policy periodically to stay informed of any updates.

 

Information We May Collect

We (and our authorized service providers) may collect information provided by you through the Website, other websites operated by us, or through our customer service channels, including by phone, email, Personal Shopping visits, or Live Chat.

We may also collect certain information when you visit our Website or from third parties authorized to share your information with us.

This information may include:

Personal and Contact Information

· Name

· Delivery address

· Phone number

· Email address

· Billing and payment details

· Date of birth

· Gender

· Nationality

· Gift recipient details

· Personal shopping preferences

Website Usage Information

· Your location

· URL used to access the Website

· Browser or device type

· Device fingerprint

· IP address and domain type

· Pages visited on the Website

· Search terms entered

· Products viewed or clicked

Transaction Information

· Orders placed

· Products purchased

· Date and time of orders

· Items added to basket but not purchased

· Product personalization preferences

Third-Party Information

Information received from trusted third parties such as:

· Couriers

· Payment providers

· Loyalty programs or partner services

Survey or Competition Information

Information provided through:

· Online or offline surveys

· Competitions

· Product registrations

Please note that full payment card details are used only for processing transactions and are not stored, sold, or rented by us. Card transactions are handled by secure, certified payment providers responsible for safeguarding payment information.

If you provide personal information about another person (such as a gift recipient), you confirm that you have their consent to share that information with us.

 

Cookies

Our Website uses first-party cookies (small files stored on your device) and similar technologies to improve your browsing experience. We may also use third-party cookies.

Types of Cookies We Use

Website Functionality Cookies

These cookies allow the Website to function properly, such as enabling shopping carts and secure login.

Website Analytics Cookies

These cookies help us analyze how visitors use our Website so we can improve performance and user experience.

Customer Preference Cookies

These cookies remember your preferences such as language, region, and login details to make your experience more personalized.

Targeting or Advertising Cookies

These cookies help deliver relevant advertisements and measure the effectiveness of marketing campaigns.

Third-Party Service Provider Cookies

Some trusted service providers may place cookies or similar technologies on our Website to help with services such as:

· Fraud prevention

· Advertising and marketing

· Website performance improvement

By using our Website, you consent to the placement of these cookies on your device.

You may delete cookies through your browser settings. However, disabling cookies may limit some Website features.

 

How We Use Your Information

We may use your personal data for the following purposes:

· Processing and fulfilling your orders

· Verifying and completing financial transactions

· Fraud prevention and security checks

· Responding to customer service requests

· Managing your user account

· Personalizing your shopping experience

· Conducting analytics and market research

· Improving our products, services, and Website

· Sending promotional communications and marketing offers (if you have not opted out)

· Complying with legal or regulatory requirements

· Protecting our rights, property, or the safety of others

If Live Chat or phone support is available, conversations may be recorded and stored for quality control and training purposes.

 

Who We May Share Information With

We may share your information with:

· Our group companies

· Carefully selected business partners for marketing or operational purposes

· Service providers such as:

o Payment processors

o IT and Website maintenance providers

o Logistics and delivery companies

o Advertising and marketing agencies

o Market research providers

· Professional advisers including legal, financial, audit, and insurance consultants

· Government authorities, regulators, or law enforcement agencies when legally required

· A potential buyer or successor in case of business transfer or acquisition

· Gift recipients or warranty providers related to your order

All third parties are required to keep your information secure and confidential.

 

Contacting Us and Opting Out

If you have questions about this Privacy Policy or wish to update your information, you may contact us:

Phone: +971 50 208 2826
Email: nb.online.boutique@gmail.com

When registering on our Website, you can choose whether to receive marketing communications.

You may unsubscribe from marketing emails, SMS messages, or newsletters at any time by using the unsubscribe option or by contacting us.

You may also request correction or updates to your personal data at any time.

 

Protecting Your Data

Information provided through our Website is stored on secure servers.

All payment transactions are protected using Secure Socket Layer (SSL) encryption technology.

We implement multiple security measures including:

· Authentication systems

· Monitoring and auditing systems

· Data encryption

· Secure IT infrastructure

However, please note that no data transmission over the internet can be guaranteed to be completely secure. Any data transmission is therefore at your own risk.

Your data may be transferred to and stored in countries outside the United Arab Emirates where data protection laws may differ. We ensure all third parties handling your data maintain appropriate security measures.

 

Third-Party Websites

This Privacy Policy does not apply to third-party websites linked from our Website.

We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing personal information.

 

Dubai Police eCrime

Dubai Police provides an eCrime platform to report cybercrimes such as:

· Online fraud

· Identity theft

· Threats or blackmail

· Hacking or unauthorized access

The Cybercrime Investigation Department includes specialized units handling fraud, scams, identity crimes, and information security.

If you encounter suspicious online activity, you may report it through the Dubai Police eCrime platform.